As a company grows, its need for an efficient way to delegate tasks & track their resolution increases. Known as issue tracking, this system is ideally supported by a web based application solution that offers the same benefits as an in-house, but without the expense & inflexibility. Also called hosted tracking, web based issue tracking is ideal for companies that need a system whose main benefits are financial & tracking flexibility. But that has not stopped a pleasant thing from garnering its fair share of myths, with the below being the most common:
You Must Enter a Contract
Lots of Application as a Service (SaaS) providers need customers to enter a contract of six months or longer. But this is not true of all providers, as month-to-month payment designs are also obtainable. Entering a contract usually ends in better every month pricing, but paying every month is an excellent way to retain financial flexibility & only pay for a tracker as long as you need it.
Your Knowledge is Dicey
This myth turns on the idea that because SaaS involves the transmission of a customer's knowledge to the servers of the service provider, it could be stolen in the coursework of transmission, or even stolen by the provider. In point of fact, providers use high tech encryption that protects all transmitted knowledge, & there has not been a case of a SaaS provider re-appropriating a customer's knowledge.
It is not helpful for Single Businesses
Because issue tracking is advertised for its ability to connect businesses on a nationwide & worldwide basis, allowing them to participate in a single project in spite of their different locations, it is sometimes viewed as a service that single businesses don't need. Nothing could be further from the truth. In most instances, a hosted tracker is implemented to serve the needs of a single organization, not a collection of companies that participate in a project.
A Free System is as lovely as a Pay System
In some instances, this might be true. A tracker that you download free could indeed meet your needs, but only if it offers exactly the right options. Regrettably, most free systems are not as flexible as pay systems - a result of their size fits all design. Thinking about the revenue that could be at stake, getting a system that works as effectively as feasible is financially superior to getting an ineffective system free.
It Ends Up Costing Over an In-house System
This myth is based on the premise that it is more affordable to "own" a system, which, in the ever-evolving computer world, is usually not true. An in-house tracker involves expenses that a web based tracker does not: hardware purchase, application purchase, installation cost, & system maintenance. The only cost associated with a web based tracker is an every month fee that is based on service options & number of unique users.
To learn more about the service options, implementation, & pricing of web based issue tracking, contact a web based tracker service.
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